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Kind Of A Big Deal: Facebook Allows Publishers to Contact Likers

Facebook like thumbs up buttonNew developments over the weekend from Facebook will give publishers the ability to communicate deeper with their likers. For example, let’s say you like this article.  Well, with these new options, I could possibly send a news feed item to all likers with a link to my follow-up piece, a thank you video or even a coupon to go and purchase my book.  This goes beyond the likes on facebook.com as well; it expands these interactions to all areas of the web.  Facebook even offers publishers the ability to track these interactions. Check out the documentation here.

This option really opens up more of a 2-way dialogue with publishers and fans of their content.  I’m looking forward to seeing how smart brands take advantage of this new option.

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Twitter Haiku

Twitter, Twitter, oh!
Everyone an expert. Link.
All I got are bots.

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Social Media RFP Template

The Social Media Request for Proposal template is for companies to help them choose the right social media partner.  It runs through the mandatories such as strategy, reputation and monitoring as well as the almighty questions about R.O.I, metrics, project management and community.

If you’re looking for a social media agency, here’s a good jumping off point.  If you’re an agency, take a look at the questions.  How can you better position your organization to create real value for your clients?

Social Media RFP Template – Social Media Group

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Determining Social Media ROI

Olivier Blanchard Basics Of Social Media Roi

Key Takeaways

  • Social Media is not free – it takes resources such as time, people and technology
  • There are lots of non-financial items such as retweets, impressions and facebook fans that many marketers equate to ROI, but that’s not necessarily true. ROI is dependent on an actual financial impact.
  • Things like sales revenue, number of transactions and new customers are what makes an impact on the bottom line.  Make sure your transaction data measures your frequency, reach and yield (see slide 47).
  • Overlay your data to see what patterns develop.  Can you correlate your social media efforts to increase dollars per transaction, customer frequency, etc?  What trends and precursors develop?
  • Find what works, then work to make it better
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How To Add Twitter to Google Wave

So you’ve got a Google Wave invite and your chomping at the bit to integrate twitter into your waves?  Well, Danny Sullivan has the answer for you.

Basically, you need to add Tweety-Wave as one of your contacts (tweety-wave@appspot.com) and then add them to a new wave.  The application will verify your login credentials and you’re off an running.  There are a few downfalls as Tweety-Wave and Google Wave are brand new, so the features are on the short side, but that is to be expected.  Try it out and let me know what you think.

For those of you that were lucky enough to get a Google Wave invite, how do you like it?

How-to-add-twitter-to-google-wave

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The Best Time To Post To Your Facebook Fan Page

According to a recent report by ViTrue, the best time to get a response from your fans is on Tuesday.  Click through rates peaked at nearly 10% on Tuesday and actually hovered around the same percentage on both Monday and Wednesday as well.

The worst time?  Their study suggests that click-through-rates plummet on Friday and Saturday with less than a 3% CTR.

Social-CTR-by-days-of-the-week

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