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Bob Hazlett

3 Questions Your Customers Want You To Answer

by Bob Hazlett on February 5, 2010

At times we get so wrapped up and focused in ourselves that we forget the real questions that your customers want you to answer.  When selling any new product, service or big idea make sure you answer the following 3 questions from the customer’s point of view.

  • What’s in it for me (the customer)?
  • Why should I care?
  • Why should I believe you?

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A new advertising trend I’ve seen recently isn’t groundbreaking by any means, but I think it signals a new shift in the way major companies and advertisers are thinking about social media in their campaigns.  I’m starting to see both online and offline ads pushing users to their facebook page rather than their .com homepage. Check out the Bud Light banner ad below or watch one of the new Vitamin Water 10 commercials.

budlight-banner-ad-facebook-fans1

My quick thoughts on why this is a good thing;

  • Once the user takes an action, the advertiser doesn’t have to pay to retarget you with new ads.
  • The advertiser gets more bang for their buck.  The word of mouth marketing is worth a lot more than a visit to a lame website with only nutrition facts available.  Your entire network now knows you’re a fan.
  • If you google ‘Vitamin Water 10′ the only page (besides paid placements) that is related with Glaceau is in position 5 and falls below the fold. This probably has to do with the entire site being in flash, lacking detailed product page titles and basic SEO, but I guess if you can’t own your brand name, then you change the rules.
  • Facebook allows you to create almost an exclusive club for the product, providing a stream of new content and interactions with the brand on a regular basis.
  • Directing users to your social site allows you to talk to them in the space they spend a lot of  their time without the waste of the usual banner ads.

What do you think?  As a consumer, would you rather interact with a brand on Facebook? If you’re an advertiser, have you tried this approach? If so, how did it work?

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Social Media Metrics Plugin for Google Analytics

by Bob Hazlett on April 19, 2009

Here is a simple Greasemonkey extension for Google Analytics that adds social media metrics right in with your web reports. The developer promises more services to come, but as of now it measures Digg, Sphinn, Mixx, Reddit, Stumbleupon, Del.icio.us and Yahoo inLinks.  Check it out.

social-meida-metrics-google-analytics

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6 Kickass WebApps

by Bob Hazlett March 24, 2009

There are tons of great webapps out there today that can help you do one thing really well.  Here are a few of my favorites.

Prezi – move beyond the standard linear presentation and give your next deck a stunning zooming effect.  Create maps of texts, images, videos, PDFs and drawings. Prezi is still in private [...]

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Search Engine Marketing Basics – How the Google Ad Auction Works

by Bob Hazlett March 16, 2009

A great introductory video on how the Google Ad Auction actually works.  Chief Economist, Hal Varian (Mr. Personality 2003) shows how your max CPC bid and quality score determine how much you pay for a click within your Adwords account.

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Martin Luther King Jr. on Making Tough Decisons

by Bob Hazlett September 8, 2008

“I say to you, this morning, that if you have never found something so dear and precious to you that you will die for it, then you aren’t fit to live.
You may be 38 years old, as I happen to be, and one day, some great opportunity stands before you and calls upon you to [...]

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What I’m Reading this Week

by Bob Hazlett September 6, 2008

Google releases geo-performance reporting feature
10 Web Applications for FriendFeed
Social Media Breakfast #6 Memphis and an update from Sharing at Work
Will it Matter in 5 Years?
On Demand WordPress Theme and a nice Thesis Update
The Most Brilliant Outdoor Campaign Ever
How Simple Web Design Helps Your Business and 40 Creative Design Layouts from Smashing Magazine
I also ordered two [...]

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Creative Online Marketing Campaigns

by Bob Hazlett August 26, 2008

Jingle Maker
Legendary (and fictional) record producer Tommy Silk helps you rock out your R.O.I and synthesize your sales by making a free commercial song with jingle lyrics written for your own type of business. Jingle lyrics are customized based on the business name and information you provide.  Commercials are based on Your Love, originally [...]

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Creating a Successful Facebook Application

by Bob Hazlett August 17, 2008

Last week, I read an article from Inside Facebook describing the most popular facebook applications in terms of active users and user engagement.  This got me thinking; what are those elements that makeup a successful facebook or social media application? What should someone consider and incorporate into their application to really engage and encourage repeat [...]

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Summer Music Playlist

by Bob Hazlett August 13, 2008

I’m a Lady (Diplo Mix Ft Amanda Blank) – Santogold
Temptation – Jeremy Warmsley
Bye Bye Bye – Plants and Animals
The Tornado Lessons – Cloud Cult
You’ve Done It Again, Virginia – The National
Hurricane Jane – Black Kids
The Perfect Dose – Hooverphonic
GfC – Albert Hammond, Jr.
Left Behind – CSS
Your Protector – Fleet Foxes
You Could Make The Four Walls [...]

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Google Tools You Can Implement This Week To Make Your Business Better

by Bob Hazlett August 10, 2008

Google Alerts Hack (via DuctTapeMarketing) – The premise of this is to use Google Alerts to see who is linking to your blog or picks up content you’ve recently published.  Think of it as a hybrid of Google Alerts e-mail alerts and blog pingbacks.  Very easy to implement – (1) Go to Google Alerts (2) [...]

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